cck999 Terms and Conditions
Please read these terms carefully before using our platform. By registering on cck999 or using any of our services, you are considered to have agreed to all of these terms.
Table of Contents
1. General Provisions
These terms and conditions ("Terms") form a legally binding agreement between the cck999 platform ("Site", "we", "us") and any person using it ("User", "you"). It is your responsibility to read and fully understand these Terms.
cck999 is an online betting and casino platform that provides cricket betting, slot games, live casino, and other entertainment services to users in Bangladesh. By using these services, you acknowledge that you have read, understood, and agreed to these Terms.
cck999 reserves the right to change these Terms at any time. Updated Terms will take effect from the date they are published on the site. It is your responsibility to check this page regularly.
2. Eligibility and Registration
2.1 Age Requirement
To create an account on cck999 and use any of our services, you must be at least 21 years of age or older. Use of this platform by minors is strictly prohibited.
We may at any time request identity documents, a National ID (NID), or other verified documents for age verification. Failure to provide the required documents may result in account suspension or closure.
2.2 Registration Process
By registering, you confirm that:
- All information provided is true, accurate, and complete.
- You are using a valid Bangladeshi mobile number and email address.
- You do not have any previously banned or closed account on cck999.
- Only one account may be opened per person.
2.3 Geographic Restrictions
Our services are intended for users in Bangladesh. Access from countries where online betting is legally prohibited is not allowed, and any such use is entirely the user's own responsibility.
3. Account Management
3.1 Account Security
It is entirely your responsibility to keep your account login details (username and password) confidential. If you suspect unauthorized access to your account, contact our 24/7 live chat support immediately.
All activities carried out through your account will be considered your responsibility, unless you have notified us beforehand.
3.2 Account Verification (KYC)
Identity verification may be required before deposits or withdrawals. As part of this process, the following documents may be requested:
- National ID (NID) or passport
- A recent utility bill or bank statement (for address verification)
- Proof of the payment method used (e.g., a mobile screenshot of bKash / Nagad / Rocket)
Withdrawals may be held until verification is complete.
4. Deposits and Withdrawals
4.1 Payment Methods
The following payment methods are currently supported on cck999:
- bKash — Mobile banking deposits and withdrawals
- Nagad — Mobile banking deposits and withdrawals
- Rocket — Mobile banking deposits and withdrawals
4.2 Limits
4.3 Withdrawal Timeframes
Approved withdrawal requests are generally processed within 30 minutes to 3 hours. However, this time may increase in some cases due to verification or security reasons.
4.4 Withdrawal Terms
- Withdrawals can only be made to a payment method that is registered and verified on your account.
- To withdraw winnings from bonuses, the specified wagering requirements must be met.
- Withdrawals may be delayed or cancelled in cases of fraud or suspicious activity.
- Withdrawals to third-party accounts are strictly prohibited.
5. Bonuses and Promotions
5.1 Welcome Bonus
New members are eligible to receive a 150% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example:
- Deposit ৳1,000 and get ৳1,500 bonus → Total balance ৳2,500
- Deposit ৳14,000 and get a maximum ৳10,000 bonus → Total balance ৳24,000
5.2 Wagering Requirements
5.3 General Bonus Terms
- Each bonus has its own validity period — any unused bonus will be cancelled once it expires.
- Claiming bonuses on multiple accounts from the same IP address or device is prohibited.
- cck999 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- In cases of suspected bonus abuse, the bonus and any associated winnings may be forfeited.
- A bonus becomes active only after real money has been used.
5.4 VIP Program
The cck999 VIP program has four tiers, each offering a weekly cashback benefit:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
You can gradually move up to higher tiers based on your gaming activity and deposit amounts.
6. Betting Rules
6.1 Betting Limits
Minimum and maximum bet amounts are set for each game or betting event. These limits are displayed next to each game.
6.2 Bet Confirmation
Once a bet or game result has been confirmed, it cannot be changed or cancelled. Please review all details carefully before placing a bet.
6.3 Cricket and Sports Betting
When betting on cricket events including BPL, IPL, T20 World Cup, and ICC tournaments, please keep the following in mind:
- If a match is cancelled or abandoned, all bets will be voided and funds will be returned.
- If betting is interrupted due to technical issues, bets already accepted will remain valid.
- Winnings will be credited to your account within 72 hours of the result being announced.
- In live betting, odds can change at any time — the odds at the time the bet is confirmed are final.
6.4 Technical Issues
If a game is interrupted mid-way due to a server error or internet disconnection, cck999 will review the system logs and make a decision. cck999's decision on this matter is final.
7. Prohibited Activities
The following activities are strictly prohibited on cck999:
- Creating multiple accounts in the same person's name.
- Using multiple identities or devices to unfairly claim bonuses or promotions.
- Playing games or placing bets using automated bots, software, or scripts.
- Attempting to breach or hack the platform's security systems.
- Using the platform for money laundering or any illegal financial activity.
- Registering with false or misleading information.
- Attempting to access another user's account.
- Using the cck999 name, logo, or content without permission.
8. Limitation of Liability
8.1 Service Guarantee
The cck999 site is provided "as is". We cannot guarantee uninterrupted service or availability within a specific timeframe. The service may be temporarily unavailable due to maintenance, upgrades, or technical issues.
8.2 Financial Losses
Financial risk is always present in online betting and casino games. cck999 bears no liability for money lost in gameplay. Only bet money that you can afford to lose.
8.3 Third-Party Services
Our platform features games from various providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. cck999 is not directly responsible for any technical issues with these providers' games, but we will assist in resolving problems.
9. Privacy and Security
Protecting your personal information is one of our top priorities. cck999 uses SSL encryption technology to keep your financial transactions and personal data secure.
To view our full privacy policy, please visit our Privacy Policy page.
- Your information will never be sold to third parties.
- Your information may be used only for service improvement and legal compliance purposes.
- To request deletion of your data, please contact our support team.
10. Responsible Gaming
cck999 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment, not a way to solve financial problems.
10.1 Self-Control Tools
We provide the following protective tools:
- Deposit limit setting feature
- Temporary account break (cooling-off period)
- Self-Exclusion option
- Gaming history review feature
10.2 Support
If you feel that gaming is having a negative impact on your life or your family's life, please contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.
11. Account Closure
11.1 Closure at User's Request
You may request account closure at any time via our 24/7 live chat or email. Please ensure you withdraw any verified balance before making the request.
11.2 Closure at cck999's Initiative
cck999 may close or suspend an account at any time under the following circumstances:
- Violation of any of these terms and conditions.
- Suspicion of fraud or illegal activity.
- Providing false identity or age.
- Account remaining inactive for an extended period (generally more than 12 months).
- Due to legal or regulatory obligations.
11.3 Inactive Accounts
If there are no transactions for 12 months or more, the account may be marked as inactive. A maintenance fee may apply to inactive accounts — you will be notified in advance by email.
12. Changes to Terms and Miscellaneous
12.1 Policy on Changes
cck999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavor to send a notification to your registered email. However, it is the user's own responsibility to review the terms and conditions.
12.2 Dispute Resolution
For any dispute or complaint, please first contact us via our 24/7 live chat support or email. We will make every effort to resolve the issue promptly and fairly.
12.3 Language and Interpretation
The original language of these terms and conditions is Bengali. In the event of any ambiguity or dispute, the Bengali version shall be considered authoritative.
12.4 Entire Agreement
These terms and conditions, the Privacy Policy and the Responsible Gaming Policy together form the entire agreement between cck999 and the user, and supersede any prior oral or written understandings.
If you have any questions about these terms and conditions, please contact our 24/7 live chat support or email us at: [email protected]